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FAQ {Ask Anything}

Why so big?

Go big or go home!  It's kind of fun to bite into a HUGE gooey, crunchy Big.Fat.Cookie! and the added bonus is...they freeze perfectly and reheat to get that fresh from the oven, chocolate oozing, divine homemade cookie- any time day or night!   

Do you make a gluten free Big Fat Cookie?

Funny you should ask. It's a long story and the reason Big Fat Cookie started.  Since we are not baking in a gluten free kitchen the risk of cross contact is 100%. Our GF cookies are not be safe for an allergic person or someone with Celiac. So the answer is no (for now)...so sorry! 

Are there peanuts or tree nuts in Big Fat Cookies?

Yes. We make peanut butter cookies as well as cookies with tree nuts. Items baked in the same kitchen with allergens are NOT safe for a person with a food allergy. The risk of cross contact is too high. Don't let anyone ever tell you otherwise.

May I customize a pack?

If a customization is required for a strict dietary restriction, lease leave us a note with the order, do not send an email asking for a change.

*Currently we not not make custom, create your own packs.*

How long will my Big Fat Cookies stay divine and fresh?

Our cookies have a 12-day shelf life from the oven. After that (if there are any left), we suggest slicing and freezing: from room temperature, warm the cookies at 350 degrees for 5-8 minutes. The inside will be melty chocolate and the outside will be crispy. Of course you can also freeze whole cookies, its just quicker to re-heat once they are sliced.  No matter when you receive our cookies, we always recommend re-heating to get the melty chocolate and crispy outside.

Can I freeze My Big Fat Cookies?

YES!! Slice & freeze or leave whole. When you're ready to eat them, bring cookies to room temperature and re-heat at 350 degrees for 5-8 minutes, depending on your oven.

How do I reheat my Big Fat Cookies?

Re-heat on a piece of parchment paper in a 350 degree oven for 5-8 minutes. If frozen, first allow cookie to come to room temperature before placing in the oven. 

Is there a minimum quantity for ordering?

No! You can order as little as one pack. The smallest pack option we have includes 4 cookies. 

What other quantities can I get?

6 oz cookies come in packs of four, six, eight, or twelve. 

How will my cookies be wrapped?

We wrap each cookie individually and place the cookies inside a lined (either colored tissue or our logo paper) kraft pizza type box. Each box is wrapped with twine or silk cord, our post card & stickers. The box is perfect for a gift presentation!

Can I order cookies for a large party?

Absolutely! We love big orders. For quantities over 60 cookies we need 3 days advance notice.

Do you make any other flavors of Big Fat Cookies?

Yes! we offer seasonal flavor packs. please check our website at the beginning of each month for new packs!  

Can you make custom decorated cookies for my child's bat /bar mitzvah, my husband's 40th birthday party or my divorce celebration?

If it can be put into a cookie we can make it for you! depending on the request there might be an additional charge. We do not make photo or logo cookies. 

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